Benefits Administration & Payment

Benefits Administration is the process of managing and administering benefits to RSA holders who are qualified under the PRA 2014 to withdraw from their RSAs

  • Normal Retirement: This is for retirees who have retired according to the terms and conditions of their employment or attained the age of 50 whichever
    comes later. This category can be grouped into three:
    • Programmed Withdrawal: For a retiree who chooses programmed withdrawal option, his details will be inputted into the computation template
      provided by PenCom to generate his monthly pension and his lumpsum, if he chooses to have a lumpsum. The details inputted into the template are:
      gender, RSA balance, Final salary and Age at retirement.
    • Annuity: For a retiree who chooses the annuity option without lumpsum and has provided his annuity agreement, his RSA balance will be transferred to his preferred insurance company. If he chooses to have a lumpsum payment, we input his details into the template provided by PenCom to determine his lumpsum payment and the balance after deducting the lumpsum and arrears will be transferred to his preferred insurance company after an annuity agreement has been provided for the remaining balance.
    • En Bloc Payment: This is for retirees who have retired according to the terms and conditions of their employment or attained the age of 50, whichever comes later but have RSA balances that are N550,000 and below. For this category, their RSA balances will be paid to them as a whole (En bloc).
  • Loss Of Job: This is when an RSA holder loses his job and is unable to get another job 4 months after the loss. He is entitled to process 25% of his RSA balance
    once in his lifetime and the remaining balance when he retires provided he is able to get a new job or when he attains the age of 50.
  • Retirement On Health Grounds: This is when an RSA holder quits his job after being certified to be no longer physically fit to work by a qualified medical
    board. On their recommendation, the RSA holder could retire or be laid off with the medical condition being clearly stated on the termination or retirement
    letter. With this, the RSA holder can have full access to his RSA balance even before attaining the age of 50 years.
  • Death Benefit: This is processed by the beneficiaries or Next of kin of a deceased RSA holder. This is in 2 categories, we have death benefit for RSA holders
    and death benefit for employees that fell under the scheme but did not open RSAs before their death. In this case, the beneficiaries will have to open a Death
    Benefit Account (DBA) where the contributions of the deceased will be paid into and the death benefit administered.
  • NSITF: This stands for Nigeria Social Insurance Trust Fund. This was in place in private organisations before the introduction of the new PRA. For those that had NSITF contributions, after receiving all necessary documents, customer care unit will request that the total contributions made by the individual be transferred to his/her RSA by Trustfund pensions. This contribution forms part of the RSA balance for RSA holders who are yet to retire but for those that are retired, it will be paid to them En bloc after seeking approval from PenCom.
  • Residential Mortgage: This allows RSA holders to access up to 25% of their retirement savings account balance, towards payment of equity contribution for residential mortgage.
  • Voluntary Contribution: for active contributor, all voluntary contribution by mandatory or non-mandatory contributors may access the contingent portion of their VC after one year from the date the voluntary contribution was made.
  • Voluntary Contribution: for contract i.e Retirees, Exempted Contributors, Political office holder’s employee in an organization with an approved existing scheme (AES) and Foreigners may withdraw 50% of the voluntary contributions as contingent withdrawal before their employment /contract expires.
  • Micro Pension: Micro Pension plan refers to an arrangement for the provision of pension to the self-employed and persons operating in the informal sector. Micro pension contributor is eligible to access the contingent portion of the RSA once a week.
  • Customer's checklist and liability statement
  • A copy of the letter of Appointment/confirmation of appointment.
  • Notice of Mandatory retirement from the employer
  • Birth certificate/Age declaration.
  • Last promotion letter
  • The last pay slip.
  • 2 Passport photographs
  • State bond certificate
  • Letter of un-indebtedness from the ex-employer (Private Sector) stating that all pension contributions and accrued right for the employee have been paid and the company is not in any way indebted to the employee
  • Application letter from the client
  • Retiree's withdrawal form
  • 2 Programmed withdrawal agreement forms
  • Retiree indemnity form
  • Documents for name change (Where applicable)
  • National ID card with NIN No.
  • Bank details form
  • Federal Government Retirement Bond Registration Form
  • Retirement Benefit Registration Slip
  • A copy of a payslip as at June, 2004 (Federal Public sector)
  • A copy of a payslip as at 2010 (Federal Public sector)
  • Customer's checklist and liability statement
  • A copy of the letter of Appointment/confirmation of appointment.
  • Notice of Mandatory retirement, Termination Letter or Acceptance of Resignation from the employer
  • Birth certificate/Age declaration.
  • Last promotion letter (OGUN STATE GOVT. RETIREE)
  • The last pay slip (IF RSA BALANCE IS ABOVE N550,000)
  • 2 Passport photographs
  • State bond certificate (STATE RETIREES)
  • Letter of un-indebtedness from the ex-employer (Private Sector) stating that all pension contributions and accrued right for the employee have been paid and the company is not in any way indebted to the employee
  • Application letter from the client
  • Client/Retiree withdrawal/ exit form
  • Retiree indemnity form
  • Documents for name change (Where applicable)
  • National ID card with NIN No
  • Bank details form
  • A copy of the letter of Appointment/confirmation of appointment.
  • Notice of Mandatory retirement from the employer
  • Birth certificate/Age declaration.
  • Last promotion letter
  • The last pay slip.
  • 2 Passport photographs
  • State bond certificate
  • Letter of un-indebtedness from the ex-employer (Private Sector) stating that all pension contributions and accrued right for the employee have been paid and the company is not in any way indebted to the employee
  • Application letter from the client
  • Retiree's withdrawal form
  • Annuity agreement
  • Retiree indemnity form
  • Documents for name change (Where applicable)
  • ID Card
  • Bank details form
  • Federal Government Retirement Bond Registration Form
  • Retirement Benefit Registration Slip
  • Customer's checklist and liability statement
  • 2 passport photographs
  • Client/Retiree withdrawal /exit form
  • Letter of request for 25% lump sum payment
  • Letter of un-indebtedness from the ex-employer (Private Sector) stating that all pension contributions and accrued right for the employee have been paid and the company is not in any way indebted to the employee
  • Termination or Acceptance of resignation letter
  • Pay slip (Not compulsory)
  • The employment letter
  • Change of name documents (Where applicable)
  • National ID card with NIN No
  • A copy of his of declaration of age/Birth certificate.
  • Bank details
  • A copy of the letter of Appointment/confirmation of appointment.
  • Notice of Mandatory retirement from the employer
  • Letter from a qualified medical board declaring the client physically unfit to work
  • Birth certificate/Age declaration.
  • Last promotion letter
  • The last pay slip.
  • 2 Passport photographs
  • State bond certificate
  • Letter of un-indebtedness from the ex-employer (Private Sector) stating that all pension contributions and accrued right for the employee have been paid and the company is not in any way indebted to the employee
  • Application letter from the client
  • Retiree's withdrawal form
  • 2 Programmed withdrawal agreement forms
  • Retiree indemnity form
  • Documents for name change (Where applicable)
  • ID Card
  • Bank details form
  • Federal Government Retirement Bond Registration Form
  • Retirement Benefit Registration Slip
  • Report from a constituted medical board
  • KYC
  • NEPA bill
  • Deceased customer’s verification form
  • Customer's checklist and liability statement
  • Letter of Administration or Will admitted to Probate (Gazetted True Copy)
  • 2 passport photographs of the deceased
  • 2 passport photographs of each Next-of-Kin
  • Beneficiaries of Deceased RSA holder's withdrawal form
  • Identification of the NOK of Deceased (National ID/Drivers License/Intl Passport)
  • Application letter from the beneficiary of the deceased for payment of death benefit
  • State bond certificate
  • Letter of Introduction from the employer (Private Sector) & /MDA(Public Sector)
  • Niger state's NOK form
  • Letter of un-indebtedness from the ex-employer (Private Sector) stating that all pension contributions and accrued right for the employee have been paid and the company is not in any way indebted to the employee
  • Burial evidence
  • Medical certificate of cause of death (Verified copy)
  • A copy of last payslip as at time demise
  • A copy of Client payslip as at 2010 (Federal Public sector)
  • A copy of Client payslip as at 2007 (Federal Public sector)
  • A copy of Client payslip as at June, 2004 (Federal Public sector)
  • A copy of the letter of Appointment/confirmation of Appointment /copy of the gazette for a civil servant
  • Change of name documents
  • Police report if death by accident
  • Request to PenCom for pension contributions
  • RSA Welcome letter
  • RSA Mandate form
  • A copy of his of declaration of age/Birth certificate
  • Bank details form
  • 2 Passport photographs
  • Withdrawal form
  • Request letter from the client
  • State government's approval for refund
  • Notice of Mandatory retirement from the employer
  • The last pay slip.
  • Last promotion letter
  • A copy of the letter of Appointment/confirmation of appointment
  • Documents for name change
  • ID Card
  • Birth certificate/Age declaration
  • Bank details form
  • Must have been recaptured
  • A copy of offer letter from mortgage lender & property owner.
  • A copy of the mortgage application form.
  • Valid Pension Clearance Certificate
  • Verified property offer letter, which should contain, at the minimum, the value of property, type of property, loan amount and address of the property.
  • Equity contribution required. (25% of RSA balance)
  • Bank account details of the applicant with the Mortgage Lender.
  • Indemnity by the Mortgage Lender to the PFA on the use of the equity contribution.
  • Applicant’s Indemnity to Oak Pensions for use of equity contribution
  • The valuation of the property carried out by a licensed, independent Valuer who is a member of Nigerian Institute of Estate Surveyors & Valuers (NIESV).
  • Evidence of payment of difference where 25% of RSA cannot cover the equity required.
  • Signed Consent Form by RSA holder
  • Oak Application form to be filled by the client
  • RSA holder written application
  • RSA holders that have less than 3 years to retirement are not eligible.
  • Birth certificate/age declaration
  • National ID card NIN slip
  • Employment letter.
  • Letter of Introduction from employer (Confirming Company/MDA/ State Govt. Retirement age)
  • TH/ RSA Statement of Account showing 60 months contribution
  • Confirmation of title of property (Additional requirement after approval from PENCOM)
  • Confirmation of availability of the property/Readiness to disburse (Additional requirement after approval from PENCOM)
  • Insurance policies to cover default, replacement or reinstatement cost of the property in case of any unforeseen circumstances (Additional requirement after approval from PENCOM)
  • Must have been recaptured
  • A copy of the letter of Appointment/confirmation of appointment.
  • RSA Welcome letter
  • Letter of request for Voluntary Contribution
  • Stamped Bankers Confirmation letter/ Stamped Statement of account form
  • Passport photographs
  • Tax Identification Number
  • National ID card with NIN Slip.
  • Current Payslip and any other evidence of total annual emolument
  • Voluntary Contribution withdrawal form to be filled by the applicant
  • Must have been recaptured
  • Letter establishing the commencement date of the employment
  • Retirement letter from the previous employment
  • Current pay slip or any other evidence of total annual emolument
  • 3 Months Bank Statement: indicating payment of monthly pension from the previous employment
  • RSA statement to be provided by the PFA
  • Any other relevant document, as may be specified from time to time by the commission
  • Must have been recaptured
  • Employment letter
  • Last three (3) pay slips or any other evidence of total annual emolument
  • Any other relevant document, as may be specified from time to time by the commission
  • Must have been recaptured
  • Employment letter
  • Valid Combined Expatriate Residence Permit and Alien card (CERPAC) Green card issued by the Nigeria Immigration Service. The card is valid for two years and renewable; therefore, the applicant shall provide the valid card within two years
  • Valid International Passport (copy of the data page)
  • Introduction letter from the Embassy/Consulate of the applicant confirming his/her nationality
  • Current pay slip or any other evidence of total annual emolument
  • RSA Statement to be provided by the PFA
  • Any other document, as may be specified from time to time by the commission
  • Must have been recaptured
  • Appointment letter
  • Evidence of income
  • RSA Statement to be provided by the PFA
  • Any other relevant document, as may be specified from time to time by the Commission
  • Must have been recaptured
  • A copy of evidence of association letter (Optional)
  • Birth certificate/Age declaration
  • 2 Passport photographs
  • Application letter from the client
  • Client/Retiree withdrawal/exit form
  • Documents for name change (Where applicable)
  • National ID card with NIN No.
  • Account Details
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